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  • Biometric Visas

    1. As a genuine visitor to the United Kingdom (UK) why am I required to have my fingers scanned and have a digital photo taken to get a visa?
      All UK visa applicants are required to provide both finger scans and a digital photo as part of the application process. These finger scans and digital photos are your biometric data. Biometric data collection is part of the British Government's Five-year Strategy for managing asylum and immigration control in the UK.

      By collecting biometric data from all visa applicants we will be able to:
      • better protect you from identity fraud;
      • ensure that your biometric identity is secure;
      • strengthen the control of the UK's borders; and
      • make the UK an even safer place to visit.

    2. What benefits do I get for providing my biometric data?
      Providing your biometric data gives you the following benefits:
      • We can easily identify you as the person we know. The biometric visa represents our long-term commitment to you as a valued customer.
      • We won't mistake you for another person with the same or similar name.
      • It helps to keep you and your family safe from crime and terrorism by making sure that you are secure while you travel to the UK, and while you are in the UK.
      • It helps protect you and your family from identity theft.
      • In the longer term, we will use your biometric data to help speed your entry at UK ports and airports.

    3. I am a regular visitor to the UK. Will I have to give my biometric data each time I apply for a visa?
      Yes, each time you apply for a UK visa you will need to have your fingers scanned and photograph taken. If you are a regular traveller to the UK you may wish to consider applying for a longer-term (2, 5 or 10 year) visa.

    4. Will there be an extra charge for providing my biometric data?
      No. We will not charge you for providing your finger scans and a digital photo.

    5. How long does it take to provide my biometric data?
      Because the procedure is simple and discreet, it should take us less than five minutes.

    6. Will I be able to provide my finger scans if any of my fingers are missing, injured or decorated?
      If any of your fingers are missing, you can still provide scans of your remaining fingers. We will make a note of this.

      If you have cut or damaged your fingertips, or you have applied any form of temporary decoration (for example, henna) you may not be able to provide your finger scans.

    7. What will happen if I refuse to have my fingers scanned or my photograph taken?
      We will not accept your visa application. We will only accept and process this when you have provided your completed application form (with supporting documents), the visa fee, your finger scans and a digital photo.

    8. Will my children need to have their fingers scanned and photos taken?
      If your children are aged five or over, they will need to have their fingers scanned and photo taken. If your children are aged between five and sixteen years of age, a responsible adult must accompany them while their finger scans are taken. Children under five will not have to provide their finger scans but we will need to have a photograph of them.

    9. What will happen if my religious beliefs do not allow me to have my fingers scanned or my photograph taken?
      We do not believe that finger scanning or taking of photographs conflicts with any religious practices or beliefs. However, we have facilities available for discreet biometric enrolment if you need this.

    10. Who has access to my biometric data?
      We will treat all biometric data we collect from you in confidence. Unauthorised persons will not be able to access your biometric data and the data will not be used inappropriately.

      Foreign Governments or organisations do not have open access to the biometric data that we collect from you. We may share your biometric data with foreign Governments and organisations, but only in accordance with all relevant UK legislation, including the Data Protection Act (DPA) 1998. They must make a request for the data to the UK Government, and the UK Government will only share your data if this complies with the DPA and other relevant legislation.

    11. How long will you keep my biometric data?
      We will keep your biometric data for ten years from the date that we took your finger scans and digital photo. After ten years, your data will be destroyed.

    12. Is the equipment you use to collect my finger scans safe?
      Yes. The machine we use to collect finger scans complies with all relevant UK and international safety standards. The machine does not use ink, liquids or chemicals.

    13. Can I pick up germs from the machine?
      No. You are no more likely to pick up germs from the machine than from any daily contact you may have with any surface, for example, a door handle or counter top.

    14. Are there restrictions on what I can wear for the digital photograph?
      Yes. Your face must be clearly visible. You will not be able to wear anything that obscures your face.

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